I called a local Hyundai dealer and they service guy gave me the customer assistance number and told me to tell them what was wrong. After telling the representative about my car, she told me to take my car to a licensed Hyundai mechanic to have it diagnosed then they would let me know what to do.

I followed all of their instructions. When I last talked to the service guy he said that they were going to take care of it at no cost to me. Hopefully I will have my baby back by next weekend.

Kudos to Hyundai for taking care of their customers!

they really have been good no hassels at all, I still think they need to put out a recall though before somebody gets seriously hurt, alot of people dont find out of the problem untill its too late.

Lori and Shawn

I also have a 2000 Hyundai Sonata. My car was pulling hard to the right so I took it to my mechanic who initially thought it might be a lower ball joint. Upon inspection, he noticed a fist-sized hole rusted through the sub frame and that the control arm had gone through it. Needless to say, I am so glad I followed my instincts and took it in. I love my car and am desperate to get her back on the road; however, I am a full-time student with very little money. Is there a number to call or someone to talk to about this?

call Hyundai Consumer affairs, they will ok you to take it to a dealer and they should fix it at no charge as long as there has been no outside influence, it took us one business day dropped the car off Monday will have it back Thursday or Friday no charge no hassle

this is a follow up from my entry on 3/19/2009 and i want to tell people that if they come a cross this problem what to do, after i entered this on Friday i contacted Hyundai Consumer affrairs and explained the situation, they gave me a case number and the number to our closest Hyundai dealer, we took the car into the dealer and they called us this morning and told us they were going to honor this proble at their own expense and i will have my car back by Thurs of this week, i also received a phone call from the regional manager at Hyundai corporate telling me rest assured that they are going to take care of the problem with the sub frame and they will make good on it and make the car safe for me to drive once again, there were no questions or hassels, i was very impressed and it only took them one business day to take care of our concerned.

I have a 2002 Hyundai Sonata, i just had my car in for a oil change when the service man took a picture of my frame with his cell phone to show us what was going on, my frame was rusting and looks like it is going to snap, he explained to us how dangerouse this is and that we need to get it to a dealer asap. I just paid my sonata off 2 weeks ago and i am unemployed, i will be going to talk to the dealer tomorrow and hope that i can get this fixed on a goodwill warranty or something. I have been driving around with my 11 yr old son and 3 yr old granddaughter, thank God nothing terrible has happend. I hope Hyundai will start taken this serious and place a recall. Lets hope we can get this taken care of with little or no cost